Sephora Team Lead

Sarnia • Canada

Thursday, January 2, 2025

Sephora, a prestigious name in the beauty retail industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty and client service, Sephora offers a dynamic work environment where employees can thrive. As a subsidiary of LVMH, the world's leading luxury goods conglomerate, Sephora benefits from a rich heritage of excellence and a commitment to nurturing talent.

1. Oversee a designated area such as Client Experience, Beauty Services, or Operations, ensuring adherence to Sephora standards.
2. Drive sales and services at the Beauty, Skin, and Fragrance Studio.
3. Ensure team members execute Sephora’s selling model and provide outstanding client service.
4. Support staffing and leadership of the operations and overnight stock team.
5. Facilitate training and development for Services Coordinators and cast members.
6. Participate in the selection, training, and certification of SUBC Facilitators and coaches.
7. Act as the Director in Charge (DIC) within the store, engaging with cast and clients.
8. Lead store operations and ensure execution of all operational processes.
9. Manage inventory, including shipping, receiving, and cycle counting.
10. Oversee visual merchandising and manage cleaning crews.

1. 1 to 3 years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Strong client service skills.
2. Effective time management and problem-solving abilities.
3. Ability to manage multiple tasks and changing priorities.
4. Flexible availability during peak retail hours.

1 to 3 years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora fosters a vibrant and inclusive culture that values passion for client service, innovation, expertise, work-life balance, respect for all, teamwork, and initiative. Employees are surrounded by top talent and are encouraged to grow professionally within a supportive environment.