Sephora Talent and Operations Manager

Sephora, a distinguished entity within the Selective Distribution sector, is renowned for its innovative approach to beauty retail. As part of the global luxury conglomerate, Sephora Canada is committed to delivering exceptional customer experiences and setting trends within the beauty industry. The brand is celebrated for its dedication to diversity and inclusion, fostering a workplace where every individual can thrive.

1. Manage all aspects related to team members and store operations for a designated Sephora location.
2. Support staffing, store zoning, training, and onboarding of new beauty advisors.
3. Conduct final interviews for key positions and utilize the applicant tracking system for recruitment processes.
4. Oversee training functions in-store, collaborating with the Store Director and education partners to develop and execute ongoing training strategies.
5. Provide comprehensive and timely annual performance evaluations for direct reports and oversee performance management processes.
6. Ensure operational excellence by leading store operations and managing inventory, including shipping, receiving, and compliance with company guidelines.
7. Act as a business expert with a strong understanding of store sales, staffing, payroll processes, and controllable expenses.

1. Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

1. Excellent verbal and written communication skills with the ability to influence business partners at all levels.
2. Proven ability to build teams by attracting and selecting talented store leaders capable of developing beauty advisors to drive sales and deliver exceptional customer service.

Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Significant investment in training for personalized career development plans is provided.

Sephora Canada is deeply committed to equal employment opportunities and advancement possibilities. The company promotes an inclusive environment that reflects the communities it serves, emphasizing diversity and creating a space where everyone can flourish and build a rewarding career.