Sephora Talent and Operations Manager

Gatineau • Canada

Tuesday, April 22, 2025

Sephora, a leading brand in the beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury goods. Sephora Canada is committed to innovation, trendsetting, and providing an unparalleled customer experience, making it a beloved name in beauty across the nation. The company values diversity and inclusivity, fostering a workplace where differences are celebrated and employees can thrive.

1. Manage all aspects related to team members and store operations at a designated Sephora location.
2. Support staffing, store zoning, training, and onboarding of new beauty advisors.
3. Develop and execute ongoing store training strategies in collaboration with the Store Director and education partners.
4. Conduct final interviews for key positions and utilize the applicant tracking system for recruitment and hiring.
5. Provide comprehensive and timely annual performance evaluations for direct reports and oversee the performance management process for the entire store.
6. Ensure operational excellence by leading store operations and managing inventory processes including shipping, receiving, and compliance checks.
7. Demonstrate entrepreneurial spirit with a strong understanding of store sales, staffing, payroll processes, and controllable expenses.

1. Two to four years of experience in a similar role within a store of equivalent sales volume or equivalent internal experience.

1. Excellent verbal and written communication skills with the ability to influence business partners at all levels.
2. Proven ability to build teams by attracting and selecting talented store leaders capable of training and developing beauty advisors.

Two to four years in a similar role within a comparable sales volume store or equivalent internal experience.

Enjoy discounts, free products, and exclusive brand events. Benefit from substantial investment in training and personalized career development plans.

Sephora Canada is dedicated to equal employment opportunities and advancement possibilities. The company is inclusive and representative of the communities it serves, promoting diversity and creating an environment where everyone can flourish and feel valued.