Sephora Talent and Business Operations Manager

Waterloo • Canada

Thursday, November 13, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering an inclusive and empowering environment, where diversity is celebrated, and employees are encouraged to unlock their potential and make a meaningful impact every day.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing and hiring.
3. Oversee training-related functions and develop ongoing training strategies in collaboration with the Store Director and Education partners.
4. Write and deliver annual performance reviews and manage performance assessment processes for the entire store.
5. Lead store operations, ensuring execution of all processes, including inventory management, shipping, receiving, and merchandise returns.
6. Demonstrate expertise in understanding store sales performance, staffing, payroll, and controllable expenses.

1. Two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop high-performing teams.

Two to four years in a similar role within a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora is committed to creating an inclusive, diverse, and representative environment where every individual can belong, grow, and build a beautiful career. The company values transparency and efficiency, utilizing AI technologies in recruitment to enhance the screening process.