Sephora Talent and Business Operations Manager

Sephora Canada is a leading beauty retailer known for its innovation, trendsetting, and exceptional customer experience. It is a beloved beauty community in Canada, celebrating diversity and the unique spirit of its employees.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Support staffing and zoning of the store.
3. Oversee beauty advisor training and education.
4. Manage onboarding of new advisors and store scheduling.
5. Conduct final interviews for key positions and utilize the online applicant tracking system.
6. Develop and execute ongoing training strategies in conjunction with Store Director and Education partners.
7. Write and deliver annual performance reviews and manage performance situations.
8. Lead store operations and ensure execution of all operational processes.
9. Manage store inventory, including shipping, receiving, and returning merchandise.
10. Demonstrate understanding of store sales performance and manage staffing, payroll, and expenses.

1. Two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.

Two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.

Surrounded by the best talent in the industry.Employee discounts, gratis, and exclusive brand events.Investment in training to build a personalized career plan.

Sephora Canada is committed to equal opportunity, inclusivity, diversity, and representation of the communities where it operates. The company fosters an environment where every person can belong, grow, and build a beautiful career.