Sephora Talent and Business Operations Manager

Sydney • Canada

Monday, January 13, 2025

Sephora, a leading brand in the luxury beauty retail sector, is renowned for its innovative approach and commitment to providing an exceptional customer experience. As part of the LVMH group, Sephora benefits from the strength and prestige of a global luxury conglomerate, offering employees a dynamic and inclusive work environment where diversity and creativity are celebrated.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing and hiring.
3. Oversee training-related functions and collaborate with Store Director and Education partners to develop training strategies.
4. Write and deliver annual performance reviews and manage performance management situations.
5. Lead store operations, ensuring execution of all operational processes and inventory management.
6. Demonstrate strong understanding of store sales performance, staffing, payroll, and controllable expenses.

1. Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create and develop teams to drive sales and deliver outstanding client service.

Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and substantial investment in training for career development.

Sephora Canada fosters an inclusive and diverse environment where employees can thrive. The company is committed to equal opportunity and creating a workplace where everyone can belong, grow, and build a beautiful career.