Sephora Talent and Business Operations Manager

Sephora Canada is a leading beauty retailer known for its innovation, trendsetting, and exceptional customer experience. The company values diversity, community, and the unique spirit of its employees, striving to be the most-loved beauty community in Canada.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Support staffing and zoning of the store.
3. Oversee beauty advisor training and education.
4. Onboard new advisors and manage store scheduling.
5. Conduct final interviews for key positions and utilize the online applicant tracking system.
6. Manage training-related functions and develop ongoing training strategies.
7. Write and deliver annual performance reviews and oversee performance management.
8. Lead store operations and ensure execution of all operational processes.
9. Manage store inventory, including shipping, receiving, and returning merchandise.
10. Demonstrate a strong understanding of sales performance, staffing, and payroll.

1. Two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and develop talented store leaders.

Two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.

Surrounded by the best talent in the industry.Employee discounts, gratis, and exclusive brand events.Investment in training for personalized career development.

Sephora Canada is committed to equal opportunity employment and advancement, fostering an inclusive, diverse, and representative environment. The company values belonging, growth, and career development for all employees.