Sephora Talent and Business Operations Manager

Ottawa • Canada

Monday, March 2, 2026

Sephora Canada, a subsidiary of the global luxury conglomerate LVMH, is renowned for its dedication to beauty innovation and exceptional customer service. As a leader in the beauty retail industry, Sephora Canada is committed to fostering a diverse and inclusive environment, encouraging creativity and excellence among its employees.

1. Manage the people and operations aspects of a specific Sephora store location.
2. Conduct final interviews for key positions and utilize the online applicant tracking system for sourcing and hiring.
3. Oversee training-related functions and collaborate with Store Director and Education partners to develop training strategies.
4. Write and deliver annual performance reviews and manage performance management situations.
5. Lead store operations, ensuring execution of all operational processes and inventory management.
6. Demonstrate expertise in store sales performance, staffing, payroll, and controllable expenses.

1. Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and identify talented store leaders.
4. Capability to train and develop teams to drive sales and client service.

Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

The compensation ranges between CAD$54,800.00 - CAD$68,500.00, with eligibility for performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora Canada prides itself on a culture of inclusivity, innovation, and excellence. The company values diversity and encourages employees to express their creativity and individuality. The workplace is dynamic and supportive, fostering growth and development.