Sephora Talent and Business Operations Manager

Ottawa • Canada

Tuesday, February 4, 2025

Sephora, a leading name in the beauty industry, is part of the prestigious LVMH group, renowned for its commitment to luxury and innovation. As an employer, Sephora Canada is dedicated to fostering a diverse and inclusive environment where creativity and individuality are celebrated. The company is passionate about beauty and strives to create a community that is both inspiring and welcoming, making it a top choice for beauty enthusiasts across Canada.

1. Manage the People and Operations aspects of the store, ensuring alignment with Sephora's operational standards.
2. Conduct final interviews for key positions and utilize the applicant tracking system for sourcing and hiring.
3. Oversee training and development functions, collaborating with Store Director and Education partners.
4. Write and deliver annual performance reviews and manage performance assessment processes.
5. Lead store operations, including inventory management, shipping, receiving, and merchandise returns.
6. Demonstrate entrepreneurial spirit by understanding sales performance and managing staffing and payroll.

1. Two to four years of experience in a similar role within a comparable volume store or equivalent internal experience.
2. Proven ability to attract and develop talented store leaders.
3. Strong verbal and written communication skills with the ability to influence at all levels.

1. Leadership and team management
2. Operational excellence
3. Talent acquisition and development
4. Performance management
5. Strong communication and interpersonal skills

Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks, including discounts, gratis, exclusive brand events, and comprehensive training programs to support career growth.

Sephora Canada prides itself on a culture of inclusivity, diversity, and representation, ensuring that every employee feels a sense of belonging and opportunity for growth. The company is committed to equal opportunity employment and advancement, fostering an environment where everyone can thrive.