Sephora Talent and Business Operations Manager

Orleans • Canada

Tuesday, July 15, 2025

Sephora, a leader in the beauty retail sector, is part of the Selective Distribution division of LVMH, the world-renowned luxury goods conglomerate. As an employer, Sephora is committed to fostering an environment where diversity and inclusivity are celebrated, and employees are empowered to unlock their potential and make a meaningful impact every day.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing, selecting, and hiring candidates.
3. Oversee all training-related functions within the store, collaborating with the Store Director and Education partners to develop and execute ongoing training strategies.
4. Write and deliver annual performance reviews for direct reports and oversee the performance management process for the entire store.
5. Lead the operations of the store, ensuring the execution of all operations-focused processes and managing inventory, including shipping, receiving, and cycle counting.
6. Demonstrate a strong understanding of the store's sales performance, staffing, payroll, and other controllable expenses.

1. Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels in a clear and concise manner.
3. Proven ability to create teams by attracting and identifying talented store leaders.

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks such as discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora Canada is dedicated to equal opportunity for employment and advancement, striving to create an inclusive, diverse, and representative environment. The company values transparency and efficiency, using AI technologies in recruitment to enhance the screening and evaluation process.