Sephora Talent and Business Operations Manager

North York • Canada

Monday, April 28, 2025

Sephora, a leader in the beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach and trendsetting influence, Sephora offers a dynamic work environment where employees are encouraged to explore and share their passion for beauty. As an employer, Sephora Canada is committed to fostering an inclusive and diverse workplace that reflects the communities it serves.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Conduct final interviews for all key positions and utilize the online applicant tracking system to source, select, and hire candidates.
3. Oversee all training-related functions within the store, collaborating with the Store Director and Education partners to develop and execute ongoing training strategies.
4. Write and deliver annual performance reviews for direct reports and oversee the performance management process for the entire store.
5. Lead store operations, ensuring execution of all operations-focused processes and managing inventory, including shipping, receiving, and cycle counting.
6. Demonstrate a strong understanding of the store's sales performance, staffing, payroll, and other controllable expenses.

1. Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to create teams by attracting and identifying talented store leaders.

Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora Canada is dedicated to creating an inclusive, diverse, and representative workplace. The company values the unique perspectives and experiences of its employees and is committed to providing an environment where everyone can belong, grow, and build a rewarding career.