Sephora Talent and Business Operations Manager

Langley • Canada

Tuesday, April 29, 2025

Sephora Canada, a subsidiary of the global luxury conglomerate LVMH, is renowned for its innovative approach to beauty retail. As a leader in the industry, Sephora is committed to fostering a diverse and inclusive environment where creativity and passion for beauty thrive. The company is dedicated to delivering exceptional customer experiences and is a top choice for beauty enthusiasts across Canada.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing, selecting, and hiring candidates.
3. Oversee training-related functions in collaboration with the Store Director and Education partners to develop and execute ongoing training strategies.
4. Write and deliver annual performance reviews for direct reports and oversee the performance management process for the entire store.
5. Lead store operations, ensuring execution of all operations-focused processes and managing inventory, including shipping, receiving, and cycle counting.
6. Demonstrate a strong understanding of store sales performance, staffing, payroll, and controllable expenses.

1. Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and identify talented store leaders.

Two to four years in a similar role at a similar volume store or equivalent internal experience.

The compensation ranges between CAD$54,800 - CAD$68,500, dependent on qualifications and experience.

Employees enjoy industry-leading discounts, gratis, exclusive brand events, and comprehensive training for career development.

Sephora Canada is committed to creating an inclusive, diverse, and representative workplace. The company values the unique perspectives and experiences of its employees and strives to provide an environment where everyone can belong, grow, and build a beautiful career.