Sephora Talent and Business Operations Manager

Edmonton • Canada

Wednesday, October 22, 2025

Sephora, a part of the LVMH group, is a global leader in beauty retail, renowned for its innovative approach to cosmetics and personal care. As an employer, Sephora is committed to fostering an inclusive and empowering environment where diversity is celebrated, and employees are encouraged to unlock their potential. The company offers a dynamic workplace that values creativity and collaboration, providing opportunities for career growth within the broader LVMH ecosystem.

1. Lead the operational and talent functions of the store, ensuring alignment with Sephora's standards.
2. Conduct final interviews for key positions and manage the recruitment process using the online applicant tracking system.
3. Oversee training and development initiatives in collaboration with the Store Director and Education partners.
4. Manage scheduling and payroll processes, ensuring compliance with company guidelines.
5. Conduct annual performance reviews and manage performance-related situations within the team.
6. Ensure operational excellence by managing inventory and store processes according to company standards.
7. Demonstrate entrepreneurial spirit by understanding and optimizing store sales performance and controllable expenses.

1. 2-4 years of management experience in beauty, retail, or customer service industries.
2. Proven experience in recruiting, staffing, and hiring for various store positions.
3. Ability to create and develop high-performing teams.
4. Strong managerial courage and composure in challenging situations.
5. Excellent verbal and written communication skills.

1. Proficiency in Windows, Word, and Excel.
2. Ability to influence business partners at all levels.
3. Strong organizational and leadership skills.
4. Capacity to work in a fast-paced, fragrance-filled environment.

2-4 years of management experience in the beauty, retail, or customer service industry.

Sephora offers competitive compensation, product discounts, exclusive brand events, extended health and life insurance benefits, customizable coverage options, and paid time off. Employees also benefit from LVMH programs and job opportunities.

Sephora fosters a culture of inclusivity and diversity, aiming to reflect the communities it serves. The company is committed to creating an environment where every individual can belong, grow, and build a fulfilling career. Sephora values transparency and efficiency in its recruitment process, utilizing AI technologies to enhance application screening and evaluation.