Sephora Talent and Business Operations Manager

Chatham • Canada

Monday, August 18, 2025

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group and operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering an inclusive environment that celebrates individuality and creativity. As an employer, Sephora is committed to empowering its employees, offering opportunities for growth and development in a dynamic and supportive workplace.

1. Manage the People and Operations aspects of the store, ensuring alignment with Sephora's operational standards.
2. Conduct final interviews for key positions and utilize the applicant tracking system for sourcing and hiring candidates.
3. Oversee training and development functions, collaborating with Store Director and Education partners to implement ongoing training strategies.
4. Write and deliver annual performance reviews for direct reports and oversee performance management processes.
5. Lead store operations, including inventory management, shipping, receiving, and ensuring compliance with company guidelines.
6. Demonstrate expertise in sales performance, staffing, payroll, and controllable expenses management.

1. Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract, identify, and develop talented store leaders.

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

Sephora offers a vibrant work environment with industry-leading talent, exclusive brand events, product discounts, and comprehensive training programs for career advancement. The company is committed to diversity, inclusion, and providing equal opportunities for all employees.

Sephora fosters a culture of inclusivity, diversity, and empowerment, encouraging employees to express their individuality while working collaboratively. The company is dedicated to creating an environment where everyone can thrive, grow, and contribute to a beautiful career.