Sephora Talent and Business Operations Manager

Brantford • Canada

Thursday, February 20, 2025

Sephora Canada, a subsidiary of the global luxury conglomerate LVMH, is renowned for its innovative approach to beauty retail. As a leader in the industry, Sephora is committed to providing an exceptional customer experience and fostering a diverse and inclusive workplace. The brand is celebrated for its ability to set trends and cultivate a vibrant community of beauty enthusiasts.

1. Manage the staffing and zoning of the store to ensure optimal operation.
2. Oversee the training and onboarding of new beauty advisors, ensuring alignment with Sephora's standards.
3. Conduct final interviews for key positions and utilize the applicant tracking system for hiring processes.
4. Develop and execute ongoing training strategies in collaboration with the Store Director and Education partners.
5. Write and deliver annual performance reviews for direct reports and oversee the performance management process for the entire store.
6. Lead store operations, including inventory management, shipping, receiving, and merchandise returns.
7. Demonstrate expertise in store sales performance, staffing, payroll, and controllable expenses.

1. Two to four years of experience in a similar role at a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract, identify, and develop talented store leaders.

Two to four years in a similar role at a comparable volume store or equivalent internal experience.

Employees enjoy industry-leading perks, including discounts, gratis, exclusive brand events, and comprehensive training programs to support career development.

Sephora Canada is committed to fostering an inclusive and diverse environment where every employee can thrive. The company values the unique contributions of its team members and is dedicated to providing equal opportunities for growth and advancement.