Sephora Talent and Business Operations Manager

Brampton • Canada

Friday, May 23, 2025

Sephora, a part of the LVMH Moët Hennessy Louis Vuitton conglomerate, is a leading global beauty retailer renowned for its innovative approach to beauty and exceptional customer service. Sephora Canada is committed to fostering a diverse and inclusive environment, celebrating the beauty found in differences and experiences, and is dedicated to providing an outstanding customer experience.

1. Manage the People and Operations aspects of a specific Sephora store location.
2. Conduct final interviews for all key positions and utilize the online applicant tracking system for sourcing, selecting, and hiring candidates.
3. Oversee all training-related functions within the store, collaborating with the Store Director and Education partners to develop and execute ongoing training strategies.
4. Write and deliver annual performance reviews for direct reports and oversee the performance management process for the entire store.
5. Lead the operations of the store, ensuring the execution of all operations-focused processes and managing inventory, including shipping, receiving, and merchandise returns.
6. Demonstrate a strong understanding of the store's sales performance, staffing, payroll, and controllable expenses.

1. Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels.
3. Proven ability to attract and identify talented store leaders.

Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.

Employees will enjoy industry-leading discounts, gratis, exclusive brand events, and personalized career development through extensive training.

Sephora Canada is dedicated to creating an inclusive, diverse, and representative workplace where every individual can belong, grow, and build a beautiful career. The company is committed to equal opportunity employment and advancement, ensuring a supportive environment for all employees.