Sephora Supply Chain Business Partner Manager

Kuala Lumpur • Malaysia

Wednesday, December 10, 2025

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering an inclusive and empowering environment for both customers and employees. With a strong presence in the Asia Pacific region, Sephora SEA operates over 100 stores across 8 countries, including flagship locations in Singapore and Kuala Lumpur, and is experiencing rapid growth through new store openings and business channels.

1. Serve as the primary liaison between the Regional Supply and Demand Planning team and Country teams on all supply chain matters.
2. Ensure supply chain visibility in Singapore and Malaysia, providing market intelligence for demand forecasting and supply planning.
3. Provide the General Manager and Head of Finance and Operations with comprehensive supply chain insights across service, inventory, and costs.
4. Drive and coordinate Sales and Operations Planning (S&OP) processes to align demand, supply, financial plans, and launch strategies.
5. Communicate inventory status of slow-moving and discontinued products to relevant teams to develop reduction plans.
6. Review and validate Open-to-Buy with Regional Planning and Finance teams.
7. Monitor store-level replenishment and On-Shelf Availability (OSA) performance, addressing issues as they arise.
8. Propose adjustments to store replenishment parameters to optimize OSA, deliveries, and inventory.
9. Act as the gatekeeper for service, cost, and inventory imperatives in Singapore and Malaysia.
10. Conduct monthly supply chain reviews with the Regional Supply Chain Director.
11. Collaborate with cross-functional teams to optimize inventory levels and improve forecast accuracy.

1. Bachelor’s degree in Supply Chain Management, Business Administration, Economics, or a related field.

1. Proven track record in Sales and Operations Planning (S&OP) with expertise in demand forecasting, inventory management, and supply chain optimization.
2. Ability to lead S&OP processes and integrate financial and operational planning.
3. Strategic decision-making and problem-solving skills with strong communication abilities.
4. Technical proficiency in S&OP and ERP software, along with advanced data analysis tools.
5. Adaptability and commitment to driving improvement in a dynamic retail environment.

At least 6 years of experience in Sales and Operations Planning, with a strong understanding of demand forecasting and supply chain optimization.

Bachelor’s degree in Supply Chain Management, Business Administration, Economics, or a related field.

Sephora offers a community where authenticity is embraced, and differences fuel collective spirit. The culture promotes empowerment, learning, and growth, providing tools and opportunities for innovation and leadership. Employees find fulfillment in their work, contributing to industry inspiration and client satisfaction. Sephora is committed to diversity and inclusion, ensuring a supportive environment for all.

Sephora champions a culture of inspiration and inclusion, celebrating beauty in all its forms. The company values authenticity and diversity, fostering an environment where employees can thrive and contribute to the brand's innovative spirit. As an equal opportunity employer, Sephora is dedicated to creating an inclusive workplace that supports personal and professional growth.