Sephora Store Talent and Operations Manager

Mirabel • Canada

Friday, February 28, 2025

Sephora, a leading name in the beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its innovative approach and trendsetting capabilities. Sephora Canada is dedicated to sharing beauty across the globe, offering an exceptional customer experience and fostering a culture of inclusivity and diversity. As an employer, Sephora is committed to nurturing talent and providing opportunities for professional growth within a supportive and dynamic environment.

1. Manage all aspects related to team members and store operations at a designated Sephora location.
2. Support staffing, store zoning, and the training and education of beauty advisors.
3. Facilitate onboarding of new team members and manage store scheduling.
4. Ensure execution of Sephora's operational standards within the store.
5. Conduct final interviews for key positions and utilize the applicant tracking system for recruitment.
6. Oversee training functions and collaborate with store directors and education partners to develop and execute ongoing training strategies.
7. Provide comprehensive and timely annual performance evaluations and manage performance improvement processes.
8. Direct store operational activities, including inventory management, shipping, receiving, and compliance with company guidelines.
9. Demonstrate entrepreneurial spirit by understanding store sales, staffing, payroll processes, and controllable expenses.

1. Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.
2. Proven ability to build teams by attracting and selecting capable store leaders.
3. Strong verbal and written communication skills with the ability to influence business partners at all levels.

1. Excellent communication skills
2. Team-building expertise
3. Operational management
4. Performance evaluation
5. Inventory management

Two to four years in a similar role within a high-volume retail environment or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Sephora invests significantly in training to develop personalized career plans, enabling employees to achieve their professional goals.

Sephora Canada is committed to equal employment opportunities and advancement possibilities, fostering an inclusive environment that reflects the communities it serves. The company values diversity and strives to create a workplace where everyone can thrive, build a rewarding career, and feel a sense of belonging.