Sephora Store Supervisor
Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury goods. As an employer, Sephora is committed to fostering a diverse and inclusive environment where employees are empowered to express their individuality and creativity. The company is dedicated to providing exceptional customer experiences and is a pioneer in beauty innovation.
- Lead and support store teams to ensure exceptional customer journeys and operational management.
- Coach and translate Sephora's vision into actionable plans to exceed sales and KPI targets.
- Develop and implement store service plans to maximize sales and performance.
- Manage and motivate the team through effective floor leadership and customer engagement.
- Ensure adherence to brand guidelines and operational policies.
- Assist in achieving sales objectives and drive sales targets.
- Contribute to maintaining store image through cleanliness and product restocking.
- Monitor stock availability and report low stock to management.
- Analyze KPIs and propose action plans for improvement.
- Coordinate team training and development initiatives.
- Advanced knowledge in all beauty categories.
- Strong leadership and motivational skills.
- Excellent customer service and communication abilities.
- Proficiency in digital tools and e-learning platforms.
- Ability to analyze and interpret sales data.
Minimum of 5 years of successful sales and service experience in a retail environment.
Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities for career development. Employees benefit from a community that values authenticity and diversity, fostering a fulfilling work environment.
Sephora's workplace culture is characterized by a strong sense of community, where authenticity is embraced, and the diversity of its employees is celebrated. The company promotes a culture of empowerment, continuous learning, and growth, encouraging employees to innovate and lead within the industry.

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