Sephora Store Operations Manager

Montreal • Canada

Tuesday, February 18, 2025

Sephora, a leading name in the beauty industry, is renowned for its innovative approach and commitment to setting trends. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers unparalleled opportunities for career growth and development. With a strong presence in Canada, Sephora is dedicated to providing exceptional customer experiences and fostering a diverse and inclusive workplace.

1. Oversee all operational aspects of a designated Sephora store, ensuring adherence to company standards.
2. Manage the operations team, including staffing and performance evaluations.
3. Support inventory management, including shipping, receiving, and compliance with company guidelines.
4. Ensure visual merchandising aligns with corporate standards and manage cleaning teams.
5. Oversee supply management, maintaining budget and stock levels for store supplies and samples.
6. Act as the in-store service leader, collaborating with beauty advisors and customers.
7. Develop and implement budget strategies, understanding sales, staffing, and payroll processes.

1. 2-4 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.
2. Excellent verbal and written communication skills with the ability to influence business partners at all levels.
3. Proven ability to build teams by attracting and selecting talented store leaders capable of training and developing team members.

1. Strong leadership and team management skills.
2. Exceptional communication and interpersonal abilities.
3. Proficiency in inventory and supply chain management.
4. Budgeting and financial acumen.
5. Customer service excellence.

2-4 years in a similar retail operations role or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Sephora invests heavily in training and career development, offering personalized career plans.

Sephora values diversity and inclusivity, striving to create an environment where every individual can thrive and feel valued. The company is committed to equal employment opportunities and advancement, fostering a workplace that reflects the communities it serves.