Sephora Store Operations Consultant

Sephora, owned by Louis Vuitton Moët Hennessy (LVMH), is a leading global beauty retailer offering a wide range of luxury products, expert services, and an interactive shopping environment. With approximately 1,900 stores in 29 countries, including a growing network of 360 locations in North America, Sephora is a pioneer in the beauty industry. The North American headquarters is located in San Francisco, with corporate offices in New York, Montreal, and Toronto.

1. Partner with the operations supervisor to organize the warehouse and update merchandising.
2. Provide professional and courteous customer service during store hours.
3. Contribute to training other cashiers and consultants.
4. Maintain cleanliness and organization standards in the cashier area.
5. Assist in applying Sephora's merchandising concepts.
6. Participate in programs to reduce shortages and losses.
7. Receive and process deliveries promptly.
8. Organize and maintain the warehouse according to company standards.
9. Manage transfers, damaged products, and demonstrators as per company standards.
10. Verify visual elements and report missing or damaged items to the operations supervisor.
11. Ensure safety and cleanliness standards are met at all times.
12. Report stock issues and concerns to supervisors or store managers.
13. Enforce policies and procedures regarding samples.
14. Participate in stock audits.
15. Some consultants will receive training to perform cashier functions.

1. Customer service
2. Merchandising
3. Warehouse organization
4. Communication
5. Problem-solving

Located in Gatineau, Sephora offers an interactive and innovative shopping environment, emphasizing luxury and expert services.