Sephora Store Operations and Talent Manager

Sherbrooke • Canada

Saturday, September 27, 2025

Sephora, a distinguished member of the LVMH group, is a leading global retailer of beauty products, renowned for its innovative approach and commitment to excellence. As part of the LVMH family, employees at Sephora benefit from a wealth of opportunities for professional growth and development within a prestigious conglomerate that values creativity and leadership.

1. Oversee all aspects related to team management and store operations at a specific Sephora location.
2. Support staffing, store zoning, training, and onboarding of new beauty advisors.
3. Conduct final interviews for key positions and utilize the applicant tracking system for recruitment and selection.
4. Manage all training functions within the store, collaborating with the Store Director and education partners to develop and execute ongoing training strategies.
5. Provide comprehensive and timely annual performance evaluations for direct reports and oversee the performance management process store-wide.
6. Ensure operational excellence by directing store operations and managing inventory, including shipping, receiving, returns, and periodic inventory counts.
7. Act as a business expert with a strong understanding of store sales, staffing, payroll processes, and controllable expenses.

1. 2-4 years of experience in a similar role within a high-volume retail environment or equivalent internal experience.
2. Proven ability to build teams by attracting and selecting talented store leaders capable of training and developing beauty advisors.
3. Excellent verbal and written communication skills with the ability to influence business partners at all levels.

1. Leadership and team management
2. Operational excellence
3. Performance management
4. Effective communication
5. Recruitment and training

2-4 years in a similar role within a high-volume retail environment or equivalent internal experience.

Employees enjoy discounts, complimentary products, and exclusive brand events. Significant investment in training for personalized career development is also provided.

Sephora Canada is committed to fostering an inclusive and representative workplace that celebrates diversity. The company ensures equal employment opportunities and advancement possibilities for all, creating an environment where every individual can thrive and feel valued.