Sephora Store Operations and Talent Manager

Sephora, a leading brand in the beauty retail industry, is part of the esteemed LVMH Group. This affiliation offers employees unparalleled opportunities for career growth and development within a global luxury conglomerate. Sephora is renowned for its commitment to innovation, diversity, and excellence in customer service, providing a dynamic and inclusive workplace for its employees.

1. Manage all aspects related to team members and store operations at a designated Sephora location.
2. Support staffing, store zoning, training, and onboarding of new beauty advisors.
3. Conduct final interviews for key positions and utilize the applicant tracking system for recruitment purposes.
4. Oversee training and development functions within the store, collaborating with the store director and education partners to execute ongoing training strategies.
5. Evaluate performance and development, providing comprehensive annual reviews and managing performance-related situations.
6. Ensure operational excellence by directing store operations activities and managing inventory processes, including shipping, receiving, and compliance checks.
7. Demonstrate entrepreneurial spirit with a strong understanding of store sales, staffing, payroll processes, and controllable expenses.

1. Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.
2. Proven ability to build teams by attracting and selecting talented store leaders capable of training and developing beauty advisors.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels with clarity and conciseness.
3. Strong understanding of sales, staffing, and payroll processes.

Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Significant investment in training for personalized career development plans.

Sephora Canada is committed to equal employment opportunities and advancement possibilities. The company fosters an inclusive environment that values diversity and allows every individual to thrive and feel a sense of belonging. Sephora's workplace culture is characterized by collaboration, innovation, and a dedication to excellence.