Sephora Store Operations and Talent Manager

Quebec • Canada

Tuesday, July 8, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to innovation and trendsetting in the beauty industry. As an employer, Sephora Canada is dedicated to fostering a diverse and inclusive workplace, where employees are encouraged to thrive and contribute to the brand's success. The company is celebrated for its exceptional customer experience and its role as a beauty authority in Canada.

1. Manage all aspects related to team members and store operations at a designated Sephora location.
2. Support staffing, store zoning, and the training and education of beauty advisors.
3. Oversee onboarding of new advisors, store scheduling, and execution of Sephora's operational standards.
4. Conduct final interviews for key positions and utilize the applicant tracking system for recruitment and hiring.
5. Manage training functions in collaboration with the store director and education partners to develop and execute ongoing store training strategies.
6. Draft and deliver comprehensive annual performance evaluations for direct reports and oversee performance management processes.
7. Ensure timely feedback for team improvement and follow-up as necessary.
8. Lead store operations activities, ensuring compliance with company standards and timely execution of all processes.
9. Manage store inventory, including shipping, receiving, returns, and periodic counting.
10. Demonstrate entrepreneurial spirit with a strong understanding of store sales, staffing, payroll processes, and controllable expenses.

1. Two to four years of experience in a similar role within a comparable volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels with clarity and conciseness.
3. Proven ability to build teams by attracting and selecting talented store leaders.

Two to four years in a similar role within a high-volume retail environment or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Sephora invests significantly in training to develop personalized career plans.

Sephora is committed to equal employment opportunities and advancement possibilities. The company fosters an inclusive environment that reflects the communities it serves, promoting diversity and ensuring every team member feels valued and empowered.