Sephora Store Operations and Talent Manager

Quebec • Canada

Monday, June 30, 2025

Sephora, a leader in the beauty retail industry, is part of the prestigious LVMH group, renowned for its commitment to excellence and innovation. Sephora Canada is dedicated to discovering and sharing beauty across the globe, setting trends, and delivering exceptional customer experiences. The brand is celebrated for its inclusive community, embracing diversity and fostering a culture where employees can thrive.

1. Manage all aspects related to team members and store operations at a designated Sephora location.
2. Support staffing, store zoning, training, and onboarding of new beauty advisors.
3. Develop and implement ongoing training strategies in collaboration with the Store Director and Education partners.
4. Oversee scheduling, approve leave requests, and manage payroll in accordance with internal guidelines.
5. Conduct annual performance evaluations and manage performance issues.
6. Ensure operational standards are met, including inventory management and stock control.
7. Utilize sales, staffing, payroll, and controllable expense indicators to drive business objectives.

1. 2 to 4 years of management experience in beauty, retail, or customer service.
2. Experience in recruiting for all positions, including managerial roles.
3. Proven ability to build high-performing teams and develop in-store talent.
4. Strong communication skills with the ability to influence at all levels.

1. Proficiency in Windows, Word, and Excel.
2. Ability to manage delicate conversations and maintain composure in all situations.
3. Expertise in operational excellence and inventory management.

2 to 4 years of management experience in beauty, retail, or customer service.

Competitive salary based on local market, internal equity, and required skills and experience.

Access to Sephora's comprehensive health and life insurance benefits, customizable coverage options, paid time off, product discounts, gratis items, and exclusive brand events.

Sephora Canada is committed to equal employment opportunities and advancement possibilities. The company fosters an inclusive environment, celebrating diversity and ensuring that every team member feels valued and has the opportunity to build a rewarding career.