Sephora Retail Operations and Talent Manager

Montreal • Canada

Friday, January 3, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to innovation and excellence. Sephora Canada is renowned for its dedication to discovering and sharing beauty across the globe, setting trends, and delivering exceptional customer experiences. The brand values diversity and inclusivity, fostering a workplace where every employee can thrive.

1. Manage all aspects related to team members and store operations at a designated Sephora location.
2. Conduct final interviews for key positions and utilize the applicant tracking system for recruitment, selection, and hiring.
3. Oversee training and development functions within the store, collaborating with store directors and education partners to implement ongoing training strategies.
4. Provide comprehensive and timely annual performance evaluations and manage performance improvement processes.
5. Ensure operational excellence by directing store operations, managing inventory, and ensuring compliance with company standards and timelines.
6. Demonstrate entrepreneurial spirit by understanding store sales, staffing, payroll processes, and controllable expenses.

1. Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

1. Excellent verbal and written communication skills with the ability to influence business partners at all levels.
2. Proven ability to build teams by attracting and selecting qualified store leaders capable of training and developing team members to drive sales and deliver exceptional customer service.

Two to four years in a similar role within a comparable sales volume store or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Significant investment in training for personalized career development.

Sephora Canada is committed to equal employment opportunities and advancement possibilities, fostering an inclusive environment that reflects the communities it serves. The company embraces diversity and aims to create a workplace where every individual can flourish, build a rewarding career, and feel a sense of belonging.