Sephora Store Operations and Talent Manager

Mirabel • Canada

Tuesday, January 7, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its innovative approach to beauty and personal care. As an employer, Sephora Canada is committed to fostering a culture of inclusivity and diversity, offering its employees a dynamic and supportive environment where creativity and excellence are celebrated.

1. Manage all aspects of team member operations and store management at a designated Sephora location.
2. Conduct final interviews for key positions and utilize the applicant tracking system for recruitment, selection, and hiring.
3. Oversee training and development functions within the store, collaborating with the store director and educational partners to implement ongoing training strategies.
4. Provide comprehensive and timely annual performance evaluations for direct reports and oversee the performance management process for the entire store.
5. Lead store operations to ensure adherence to corporate standards, including inventory management, shipping, receiving, and compliance with company directives.
6. Demonstrate entrepreneurial spirit by understanding store revenue, staffing, payroll processes, and controllable expenses.

1. Two to four years of experience in a similar role within a comparable retail volume store or equivalent internal experience.
2. Proven ability to build teams by attracting and selecting capable store leaders who can train and develop team members to drive sales and deliver exceptional customer service.

1. Excellent verbal and written communication skills with the ability to influence business partners at all levels.
2. Strong understanding of store revenue, staffing, and payroll processes.

Two to four years in a similar retail management role or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Significant investment in training for personalized career development plans.

Sephora Canada is dedicated to equal employment opportunities and advancement possibilities, fostering an inclusive environment that reflects the communities it serves. The company values diversity and strives to create a workplace where every individual can thrive and feel a sense of belonging.