Sephora Store Operations and Talent Manager

Boucherville • Canada

Thursday, April 3, 2025

Sephora, a leading name in the beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Sephora Canada is committed to innovation, trendsetting, and providing exceptional customer experiences, making it a beloved beauty community and a top reference for beauty enthusiasts across Canada.

1. Manage all aspects related to team members and store operations at a designated Sephora location.
2. Support staffing, store zone allocation, training, and onboarding of beauty advisors.
3. Develop and execute ongoing store training strategies in collaboration with the store director and education partners.
4. Conduct final interviews for key positions and utilize the applicant tracking system for recruitment and selection.
5. Provide comprehensive and timely annual performance evaluations for direct reports and oversee the process for the entire store.
6. Ensure team members receive timely feedback for improvement and follow up as necessary.
7. Lead store operational activities, ensuring compliance with company standards.
8. Manage store inventory, including shipping, receiving, returns, and periodic counts.
9. Demonstrate entrepreneurial spirit with a strong understanding of store revenue, staffing, payroll, and controllable expenses.

1. Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

1. Excellent verbal and written communication skills.
2. Ability to influence business partners at all levels with clarity and conciseness.
3. Proven ability to build teams by attracting and selecting talented store leaders.

Two to four years of experience in a similar role within a comparable sales volume store or equivalent internal experience.

Employees enjoy discounts, free products, and exclusive brand events. Significant investment in training for personalized career development plans.

Sephora Canada is deeply committed to equal employment opportunities and advancement possibilities. The company fosters an inclusive environment that represents the communities it serves, promoting diversity and creating a space where every individual can thrive and build a rewarding career.