Sephora Store Manager

Udine • Italy

Thursday, January 1, 2026

Sephora, a distinguished member of the LVMH family, is renowned for its innovative approach to beauty retail. As a global leader, Sephora is committed to fostering an inclusive environment that celebrates diversity and creativity. With a presence in 35 markets and a workforce of 40,000, Sephora is dedicated to reimagining the future of beauty through continuous evolution and a commitment to excellence.

1. Monitor team performance, including KPIs and achievement of personal and store objectives.
2. Supervise customer service to ensure alignment with Sephora's guidelines.
3. Ensure the store's economic performance, including budget and target achievement.
4. Coordinate commercial and organizational activities such as events, new launches, and CRM campaigns.
5. Manage the store's financials, including inventory discrepancies, management costs, and personnel expenses, while proposing cost optimization strategies.
6. Analyze and drive customer behavior KPIs, such as traffic, average ticket, and items per transaction.
7. Oversee inventory management to maintain appropriate stock levels in line with replenishment cycles and merchandising strategies.
8. Implement company procedures and commercial policies as set by central services.
9. Lead and manage the store team, including recruitment, training, and development of staff.
10. Collaborate with the Area Manager and HR department to design internal growth pathways.

1. 3-4 years of experience in similar roles, preferably in dynamic multinational retail environments.
2. Strong knowledge of key retail KPIs and confidence in budget management, analysis, and daily reporting.
3. High agility, dynamism, and problem-solving skills.
4. Strong orientation towards results and team management.
5. High school diploma required; Bachelor's degree preferred.
6. Excellent English proficiency; French is a plus.

1. Leadership and team management
2. Customer service excellence
3. Financial acumen
4. Strategic planning and execution
5. Analytical skills
6. Communication and interpersonal skills
7. Flexibility and adaptability

A minimum of 3-4 years in a similar managerial role within a dynamic retail environment is required.

High school diploma required; Bachelor's degree preferred.

Sephora offers continuous learning opportunities, personalized career paths, and a supportive environment that fosters personal and professional growth. Employees benefit from training events, classroom lessons, and customized modules to enhance technical and managerial skills.

Sephora prides itself on a culture of inclusivity and diversity, encouraging employees to express their unique selves. The company invests heavily in training and development, ensuring that team members are equipped to excel and innovate. As part of the LVMH family, Sephora offers a global platform for creativity and growth, with a mission to reimagine the future of beauty.