Sephora Store Manager

Sydney • Australia

Friday, February 20, 2026

Sephora, a distinguished member of the Louis Vuitton Moet Hennessey Group, stands as a beacon in the global beauty retail industry. As part of the world's largest luxury goods conglomerate, Sephora offers an expansive array of career opportunities across its 30 stores in Australia and New Zealand, as well as its growing online platform. With a commitment to diversity and inclusion, Sephora fosters an environment where beauty thrives in diversity and discovery.

1. Lead a team of Beauty Advisors, Studio Artists, and Department Managers to embody Sephora's values.
2. Drive a selling culture to meet key performance indicators (KPIs) and promote Sephora’s values.
3. Enhance team performance and support internal talent development.
4. Utilize data to inform operational decisions in collaboration with the district manager and director of stores.
5. Implement a continuous improvement mentality within the team.
6. Energize the team to deliver exceptional customer service in a fast-paced environment.
7. Create meaningful in-store experiences that build brand loyalty.
8. Manage day-to-day store operations, including brand events and visual merchandising.
9. Develop sales and budget strategies to maximize profitability.
10. Maintain a positive culture where team members are valued and recognized.
11. Monitor KPIs and assist in attracting, recruiting, and developing store talent.

1. Previous retail management experience at a big box retailer or multi-site experience.
2. Passion for excellent client service and experiential retail.
3. Strong organizational, analytical, and business management skills.
4. Hands-on leadership style with a focus on motivation and coaching.
5. Ability to attract, identify, and inspire talented employees.
6. Strong emotional intelligence and communication skills.
7. Flexible work schedule availability, including weekends and evenings.

1. Leadership and team management
2. Customer service excellence
3. Sales and budget strategy development
4. Operational management
5. Data-driven decision making
6. Emotional intelligence
7. Communication and interpersonal skills

Minimum of 3 years in retail management, preferably in a big box or multi-site environment.

Gifted products throughout the year, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, opportunities for personal development, and a unique online learning platform.

Sephora promotes a vibrant and inclusive workplace culture where diversity is celebrated, and employees are empowered to succeed. The company values creativity, strategic thinking, and continuous exploration, fostering an environment where team members can thrive and make a significant impact.