Sephora Store Manager

Sydney • Australia

Thursday, July 24, 2025

Sephora, a distinguished member of the Louis Vuitton Moet Hennessey (LVMH) Group, stands as a global leader in the beauty retail sector. With a robust presence across Australia and New Zealand, Sephora offers a dynamic environment for career growth within its extensive network of stores and its Sydney-based head office. As part of the world's largest luxury goods conglomerate, Sephora is committed to fostering an inclusive and diverse workplace culture.

1. Lead and inspire a team of Beauty Advisors, Studio Artists, and Department Managers to embody Sephora's values and deliver exceptional client experiences.
2. Drive a sales-oriented culture to meet key performance indicators and promote Sephora’s brand values.
3. Enhance team performance and develop internal talent through continuous coaching and feedback.
4. Utilize data analytics to inform operational decisions in collaboration with the district manager and director of stores.
5. Foster a culture of continuous improvement and collaboration within the team.
6. Ensure first-class customer service in a fast-paced retail environment.
7. Oversee day-to-day store operations, including brand events, training, and visual merchandising to align with Sephora's brand and culture.
8. Manage store profit and loss, monitor stock levels, and develop sales and budget strategies.
9. Maintain a positive and inclusive store culture, recognizing and enabling team success through career development and recognition.
10. Monitor and drive key performance metrics, and support talent attraction, recruitment, and development.

1. Minimum of 3 years of retail management experience, preferably in a big box or multi-site environment.
2. Proven track record in delivering excellent client service and experiential retail.
3. Strong organizational, analytical, and business management skills.
4. Hands-on leadership style with the ability to motivate and coach team members.
5. Proficiency in attracting, identifying, and inspiring talented employees.
6. Strong emotional intelligence and communication skills with the ability to influence at all levels.

1. Leadership and team management
2. Customer service excellence
3. Operational and strategic planning
4. Data-driven decision making
5. Talent attraction and development
6. Emotional intelligence and communication
7. Flexibility and adaptability

Minimum of 3 years of retail management experience, preferably in a big box or multi-site environment.

$82,160 Base Salary + Super + Bonus

Gifted products throughout the year, up to 45% store discounts, paid parental leave, birthday leave, personal leave, health and well-being initiatives including 24/7 mental health programs and life insurance, discounted gym memberships, opportunities for personal development and career progression within LVMH, a unique online learning platform, a fun social calendar, and an annual conference with a travel prize for store of the year.

Sephora prides itself on being an equal opportunity workplace that celebrates diversity and fosters an inclusive environment. The company is committed to creating a supportive atmosphere where every employee is valued and recognized. Sephora's culture thrives on collaboration, innovation, and a shared passion for beauty and excellence.