Sephora Store Manager
Sephora, a prestigious name in the beauty retail sector, is part of the globally renowned Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate. With a presence across Australia and New Zealand, Sephora is dedicated to expanding its footprint, offering a dynamic work environment that champions diversity and discovery in beauty.
- Lead and inspire a team of Beauty Advisors, Studio Artists, and Department Managers to embody Sephora's values and deliver exceptional customer service.
- Drive a selling culture to meet key performance indicators and promote Sephora's brand values.
- Utilize data-driven insights to support operational decisions in collaboration with the district manager and director of stores.
- Implement continuous improvement initiatives within the team and foster collaboration with the wider team.
- Manage day-to-day store operations, including brand events, training, and visual merchandising.
- Develop and execute sales and budget strategies, including profit and loss management and stock level monitoring.
- Maintain and enhance store culture, ensuring a positive and inclusive environment through feedback, coaching, and recognition.
- Monitor and analyze KPIs to measure performance and support talent recruitment and development.
- Previous retail management experience at a big box retailer or multi-site experience.
- Passion for excellent client service and experiential retail.
- Strong organizational, analytical, and business management skills.
- Hands-on leadership style with a focus on motivating and coaching team members.
- Ability to attract, identify, and inspire talented employees.
- Strong emotional intelligence and communication skills.
- Leadership and team management
- Customer service excellence
- Data-driven decision making
- Operational management
- Sales and budget strategy development
- Cultural enhancement and team motivation
- KPI monitoring and analysis
Minimum of 3 years in retail management, preferably in a large-scale or multi-site environment.
Sephora offers a comprehensive benefits package including gifted products, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives, discounted gym memberships, and opportunities for personal development and career advancement within the LVMH group.
Sephora fosters a vibrant and inclusive workplace culture that celebrates diversity and encourages personal and professional growth. The company is committed to creating a supportive environment where employees are valued, recognized, and empowered to succeed.


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