Sephora Store Manager

São Caetano do Sul • Brazil

Monday, February 24, 2025

Sephora, a leader and pioneer in the cosmetics and luxury retail sectors, is globally recognized as the foremost beauty retailer. As part of the esteemed LVMH group, Sephora offers unparalleled opportunities for growth and success through innovation, creativity, and dedication to both employees and customers. Joining Sephora means playing a pivotal role in shaping the future of beauty.

1. Ensure effective planning and distribution of sales targets to achieve goals.
2. Oversee recruitment and maintain team motivation and engagement to deliver exceptional customer shopping experiences.
3. Utilize customer satisfaction reports and in-store observations to monitor service levels and identify improvement opportunities.
4. Monitor daily sales results, share outcomes with the team, and address opportunities to meet proposed targets.
5. Develop strategies to grow the business, enhance sales, advance the customer loyalty program, and improve team product and service knowledge.

1. Proficiency in planning and time management.
2. Experience in demand/schedule planning.
3. Previous leadership experience in the beauty sector.
4. Knowledge of POS systems and inventory management.

1. Strategic planning and execution.
2. Team leadership and motivation.
3. Customer service excellence.
4. Sales analysis and reporting.
5. Inventory management.

Previous leadership experience in the beauty industry is required.

Sephora is proud to offer an inclusive and respectful workplace with equal opportunities for all.

Sephora celebrates diversity and is committed to fostering an inclusive environment where all individuals are respected and valued. The company promotes creativity and innovation, encouraging employees to contribute to the evolving landscape of beauty.