Sephora Store Manager

Perth • Australia

Monday, January 20, 2025

Sephora, a distinguished member of the global Louis Vuitton Moet Hennessy Group, stands as a beacon of innovation and excellence in the beauty retail sector. As part of the world's largest luxury goods conglomerate, Sephora offers unparalleled opportunities for career growth and development across its extensive network of stores in Australia and New Zealand, as well as its expanding online platform. With a commitment to diversity and inclusion, Sephora fosters an environment where creativity and individuality are celebrated.

1. Lead and inspire a team of Beauty Advisors, Studio Artists, and Department Managers to embody Sephora's values and deliver exceptional customer service.
2. Drive a selling culture to meet key performance indicators and promote Sephora's brand values.
3. Utilize data analytics to inform operational decisions in collaboration with the district manager and director of stores.
4. Implement a continuous improvement mindset within the team, fostering a culture of innovation and excellence.
5. Manage day-to-day store operations, including brand events, training, and visual merchandising to ensure alignment with Sephora's brand and culture.
6. Develop and execute sales and budget strategies to maximize store profitability.
7. Maintain a strong and positive store culture, promoting feedback, career development, and recognition.
8. Monitor key performance indicators to measure and improve store performance.
9. Attract, recruit, and develop store talent to build a high-performing team.

1. Previous retail management experience at a big box retailer or multi-site experience.
2. Passion for excellent client service and experiential retail.
3. Strong organizational, analytical, and business management skills.
4. Hands-on leadership style with a focus on team motivation and coaching.
5. Ability to attract, identify, and inspire talented employees.
6. Strong emotional intelligence and communication skills.

1. Leadership and team management
2. Customer service excellence
3. Data-driven decision making
4. Operational management
5. Sales and budget strategy development
6. Cultural enhancement and team motivation
7. Talent attraction and development

Previous experience in retail management, preferably within a big box or multi-site environment.

$79,000 + Super + Bonus

Gifted products throughout the year, store discounts of up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives including 24/7 mental health programs and life insurance, discounted gym memberships, opportunities for personal development, and a fun social calendar.

Sephora prides itself on cultivating a vibrant and inclusive workplace culture where diversity is celebrated, and creativity is encouraged. Employees are empowered to express their individuality and are supported through continuous learning and development opportunities. The company values feedback and recognition, fostering a positive environment where everyone is valued and enabled to succeed.