Sephora Store Manager

Milan • Italy

Tuesday, September 9, 2025

Sephora, a subsidiary of the LVMH Group since 1997, has been a trailblazer in the prestige beauty retail sector since its founding in Limoges, France, in 1969. Known for its dedication to diversity, inclusivity, and innovation, Sephora connects customers with a curated selection of nearly 500 beauty brands and its own Sephora Collection. With a global presence in 35 countries and a workforce of 56,000, Sephora remains committed to fostering a world of inspiration and inclusion.

1. Ensure the achievement of the store's financial performance, including budget and target attainment.
2. Coordinate commercial and organizational activities such as promotions, events, new product launches, and CRM campaigns.
3. Manage the store's profit and loss statement, addressing inventory discrepancies, operating costs, and personnel costs, while proposing strategies to optimize these areas.
4. Analyze and drive key performance indicators related to customer behavior, including store traffic, average transaction value, and units per transaction.
5. Maintain optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
6. Implement company procedures and commercial policies established by central departments.
7. Lead and manage Sephora Specialists, fostering a positive and collaborative team spirit.
8. Collaborate with the Area Manager and HR department to design customized internal career development programs.

1. Minimum of 3-4 years of experience in similar roles, preferably within dynamic, multinational retail environments.

1. Knowledge of key commerce KPIs and confidence in budget management, analysis, and daily reporting.
2. Agility, dynamism, and problem-solving skills.
3. Strong results orientation.
4. Demonstrated ability to manage a complex and sizable team.
5. Strategic vision and ability to translate future possibilities into breakthrough strategies.

Minimum 3 years of experience in similar roles within dynamic, multinational retail environments.

Competitive tailored welfare offers, free beauty product gifts, and access to discounts on Sephora and LVMH products. Enjoy a culture of empowerment, learning, and growth with opportunities for personal and professional development.

Sephora fosters a culture of empowerment, learning, and growth, where authenticity is embraced, and the strength of differences fuels collective spirit. The company is committed to creating an inclusive environment and offers a dynamic working environment with activities such as annual conventions and team-building events.