Sephora Store Manager

Sephora, a subsidiary of the prestigious LVMH group, is a leading global beauty retailer known for its innovative approach and vibrant store environment. With a presence in nearly 2,000 locations worldwide, Sephora offers a dynamic and inclusive workplace, fostering a culture of curiosity, innovation, and excellence. In Switzerland, Sephora operates 27 points of sale, supported by a dedicated team of 180 employees.

1. Manage, develop, and coach the store team, including conducting career and employee appraisals.
2. Act as a role model in embodying the Sephora Attitude and instilling the Sephora DNA.
3. Assume full responsibility for achieving monthly and annual sales targets, including year-on-year sales growth.
4. Analyze retail figures and derive sales activities to continuously enhance store performance.
5. Ensure flawless visual merchandising standards, including timely implementation of updates and animations.
6. Provide excellent customer service and ensure the team maintains a customer-focused approach.
7. Oversee the proper opening and closing of the store, including cash register management.
8. Manage goods from receipt to storage, including write-offs, returns, and tester management.

1. Completed studies or training, ideally in retail.
2. At least 4-5 years of experience in retail, preferably in the beauty sector.
3. Previous management and team leadership experience with an empathetic management style.

1. Strong analytical and commercial working methods.
2. Hands-on mentality with a strong presence on the floor.
3. Basic knowledge of SAP and Excel.
4. Proficiency in English or the native language of the country.

A minimum of 3 years of experience in retail, with a preference for the beauty sector.

Completed studies or training, ideally in retail.

A salary adapted to the market with a monthly bonus based on sales targets.

A young and dynamic work environment, in-house trainings, a contribution to travel expenses, and a permanent contract.

Sephora fosters a vibrant and inclusive culture that values curiosity, innovation, and non-conformism. The company encourages a bold attitude and a passion for excellence, creating a joyful and generous vision of the world. Employees are supported with opportunities for training, challenges, and constant advancement.