Sephora Store Manager

Dubai • UAE

Wednesday, May 28, 2025

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to diversity, inclusivity, and empowerment. As an employer, Sephora fosters an environment where employees are encouraged to unlock their potential and make a significant impact every day. The brand is synonymous with innovation and excellence in the beauty industry, offering a dynamic and supportive workplace.

1. Lead and manage the store team to deliver an exceptional customer journey and operational excellence.
2. Develop and implement store action plans to maximize sales and key performance indicators (KPIs).
3. Provide extensive coaching and training to the team to meet commercial and operational KPIs.
4. Ensure effective floor management to enhance client satisfaction and experience.
5. Analyze customer satisfaction and propose action plans to improve service.
6. Collaborate with the Area Manager to analyze results and enhance client experience.
7. Drive sales targets across selective, exclusive, and Sephora Collection products.
8. Ensure compliance with store operations policies and procedures.
9. Monitor stock levels and report to Head Office to prevent out-of-stock situations.
10. Support the Area Manager with market analysis and business strategy development.
11. Motivate and develop the team through coaching, feedback, and training.
12. Oversee team performance assessments and manage annual leave schedules.

1. Bachelor's degree in a relevant field.
2. Minimum 5 years of experience in store management.

1. Advanced product knowledge and understanding of health and safety procedures.
2. Strong digital orientation and analytical skills.
3. Excellent communication and interpersonal skills.
4. Intermediate proficiency in MS Office applications.
5. Ability to manage and develop teams effectively.
6. Commercial awareness and business acumen.

A minimum of 5 years in a store management role with proven success in leading teams and driving sales.

Bachelor's degree.

Sephora offers a culture of empowerment, learning, and growth, providing tools and opportunities for personal and professional development. Employees enjoy a community where authenticity is embraced, and diversity is celebrated.

Sephora's workplace culture is built on the principles of empowerment, learning, and growth. The company values authenticity and diversity, fostering a community where differences are celebrated and contribute to a collective spirit. Employees are encouraged to innovate, lead, and make a difference in the industry.