Sephora Store Manager

Copenhagen • Denmark

Friday, December 19, 2025

Sephora, a trailblazer in the prestige beauty retail sector, has been part of the esteemed LVMH Group since 1997. Established in 1969 in Limoges, France, Sephora has consistently championed a world of inspiration and inclusion, celebrating beauty in all its forms. Operating in 35 countries with a workforce of 56,000, including 851 employees in the DENS Hub (Germany, Switzerland, Denmark & Sweden), Sephora connects customers with a curated selection of nearly 500 brands and its own Sephora Collection. The company is renowned for its commitment to diversity, inclusivity, and innovation, making it a leader in the global beauty community.

1. Manage, develop, and coach Assistant Managers and employees, including conducting career and employee appraisals.
2. Oversee recruitment and implement recruitment strategies.
3. Achieve monthly and annual sales targets, ensuring year-on-year sales growth.
4. Analyze retail key figures such as IPT, AVB, Conversion Rate, and Market Shares to enhance store performance.
5. Ensure flawless visual merchandising standards and timely implementation of updates.
6. Create and communicate recaps and reports to internal interfaces.
7. Ensure excellent customer service and evaluate customer feedback to improve service.
8. Create staff schedules and coordinate employees on the store floor.
9. Manage inventory to ensure optimum availability of goods.
10. Ensure proper opening and closing of the store, including cash register closing.
11. Report and track maintenance and merchandise issues.
12. Participate in retail projects in cooperation with Area Managers.

1. Completed studies or training, ideally in retail.
2. At least 4-5 years of experience in retail, preferably in the beauty sector.
3. Previous management and team leadership experience with an empathetic management style.

1. Strong leadership and coaching skills.
2. Customer-focused and business-driven mindset.
3. Excellent communication and delegation abilities.
4. Analytical and commercial working methods.
5. Basic knowledge of SAP and Excel.
6. Proficiency in English and the native language of the country.

Minimum of 3 years of experience in a retail environment, with a preference for the beauty sector.

Completed studies or training in retail or a related field.

Sephora offers a culture of empowerment, learning, and growth, providing tools, space, and opportunities to innovate and lead. Employees are part of a community where authenticity is embraced, and diversity is celebrated.

Sephora fosters a culture of empowerment, learning, and growth, where authenticity is embraced, and diversity fuels the collective spirit. The company is committed to creating an inclusive environment that celebrates differences and encourages innovation.