Sephora Store Manager

Canberra • Australia

Thursday, August 7, 2025

Sephora, a distinguished name in the global beauty retail sector, operates under the prestigious Louis Vuitton Moet Hennessey (LVMH) Group, the world's largest luxury goods conglomerate. With a robust presence across Australia and New Zealand, Sephora is committed to expanding its footprint and offers a dynamic environment for career growth and development.

1. Lead and manage a team of Beauty Advisors, Studio Artists, and Department Managers to embody Sephora's values.
2. Drive a selling culture to meet key performance indicators and promote Sephora's values.
3. Enhance team performance and support the development of internal talent.
4. Utilize data to inform operational decisions in collaboration with the district manager and director of stores.
5. Foster a continuous improvement mentality within the team and collaborate with the wider team.
6. Ensure the delivery of first-class customer service in a fast-paced environment.
7. Manage day-to-day store operations, including brand events, training, and visual merchandising.
8. Develop sales and budget strategies, including profit and loss management and stock level monitoring.
9. Maintain a strong and positive store culture through feedback, career development, and recognition.
10. Monitor KPIs and assist in attracting, recruiting, and developing store talent.

1. Previous retail management experience at a big box retailer or multi-site experience.
2. Passion for excellent client service and experiential retail.
3. Strong organizational, analytical, and business management skills.
4. Hands-on leadership style with a focus on sales floor engagement.
5. Ability to attract, identify, and inspire talented employees.
6. Strong emotional intelligence and communication skills.
7. Flexibility to work weekends, before/after store hours, and evenings.

1. Leadership and team management
2. Customer service excellence
3. Operational management
4. Sales and budget strategy development
5. Data-driven decision making
6. Cultural enhancement and team motivation
7. KPI monitoring and talent development

Minimum 5 years of retail management experience.

$82,160 Base Salary + Super + Bonus

Gifted products throughout the year, store discounts up to 45%, paid parental leave, birthday leave, personal leave, health and well-being initiatives including 24/7 mental health programs and life insurance, discounted gym memberships, opportunities for personal development and succession, access to a unique online learning platform, fun social calendar, annual conference, and travel prize for store of the year.

Sephora fosters an inclusive and dynamic work environment where diversity is celebrated and employees are empowered to succeed. The company values creativity, strategic thinking, and continuous exploration, ensuring a workplace where everyone is recognized and valued.