Sephora Store Loss Prevention Investigator

Tucson • USA

Monday, December 16, 2024

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora fosters a dynamic and inclusive environment, encouraging creativity and collaboration among its diverse workforce. The company is dedicated to providing exceptional customer experiences and maintaining a strong presence in the global beauty industry.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
2. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
3. Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
4. Testify in court on behalf of the company in any criminal or civil case as required.
5. Heighten and maintain store loss prevention awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
6. Provide support and work in multiple store locations if hired in a multi-store area.
7. Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.

1. Minimum 1-year asset protection or loss prevention experience in a retail environment.
2. Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
3. Strong communication skills.
4. Ability to stand/walk the sales floor for the entire shift, with or without accommodation.
5. Satisfy and maintain all licensing requirements as required by state or local jurisdiction.
6. Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook.

1. Surveillance and observation skills
2. Knowledge of loss prevention techniques
3. Report writing and documentation
4. Courtroom testimony
5. Training and awareness building
6. Internal theft investigation
7. Teamwork and collaboration

A minimum of one year of asset protection or loss prevention experience in a retail environment is required.

$19.50 - $22.99 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, 401(k) savings plan, paid time off, employee discount/product perks, tuition reimbursement, and employee referral bonus programs.

Sephora is committed to fostering a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company actively drives diversity, equity, and inclusion in all aspects of its business, demonstrating its values through action.