Sephora Store Loss Prevention Investigator

Scottsdale • USA

Monday, December 16, 2024

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora is dedicated to fostering a diverse and inclusive workplace where creativity and individuality are celebrated. The company offers a dynamic environment where employees are encouraged to grow and develop their careers within the expansive LVMH family.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and deter external thefts.
2. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and evidence preservation.
3. Prepare prompt and complete reports on theft incidents, merchandise recoveries, accident investigations, and audits.
4. Testify in court on behalf of the company in criminal or civil cases as required.
5. Enhance store loss prevention awareness by participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
6. Provide support and work in multiple store locations if hired in a multi-store area.
7. Investigate internal theft using various resources, including exception-based reporting, in partnership with District Loss Prevention Managers.

1. Minimum 1-year asset protection or loss prevention experience in a retail environment.
2. Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
3. Ability to stand/walk the sales floor for the entire shift, with or without accommodation.
4. Satisfy and maintain all licensing requirements as required by state or local jurisdiction.
5. Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook.

1. Strong communication skills
2. Surveillance and observation skills
3. Report writing and documentation
4. Courtroom testimony
5. Team collaboration

A minimum of one year in asset protection or loss prevention within a retail environment is required.

$21.00 - $24.75 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, a 401(k) savings plan, paid time off, employee discounts, tuition reimbursement, and employee referral bonus programs.

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company drives diversity, equity, and inclusion across all aspects of its business, embodying its values through action.