Sephora Store Loss Prevention Investigator

Sephora is a leading beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach and commitment to customer satisfaction, Sephora operates stores worldwide and is dedicated to creating a diverse and inclusive beauty community.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
2. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
3. Prepare prompt and complete reports on all theft incidents, merchandise recoveries, accident investigations, and audits.
4. Testify in court on behalf of the company in criminal or civil cases as required.
5. Heighten and maintain store loss prevention awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
6. Provide support and work in multiple store locations if hired in a multi-store area.
7. Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.
8. Demonstrate Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

1. Minimum 1-year asset protection or loss prevention experience in a retail environment.
2. Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
3. Strong communication skills.
4. Ability to stand/walk the sales floor for the entire shift, with or without accommodation.
5. Satisfy and maintain all licensing requirements as required by state or local jurisdiction.
6. Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook.

1. Surveillance and observation skills
2. Report writing
3. Court testimony
4. Training and awareness building
5. Teamwork

Minimum 1-year asset protection or loss prevention experience in a retail environment.

$25.00 - $29.50/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.

Comprehensive healthcare and wellbeing benefits based on eligibility; 401(k) savings plan; paid time off; employee discount/product perks; tuition reimbursement and employee referral bonus programs.

Sephora is committed to diversity, inclusion, and belonging, creating a beauty community where everyone’s uniqueness is celebrated, respected, and honored. The company values action in demonstrating these principles.