Sephora Store Loss Prevention Investigator

Milpitas • USA

Saturday, December 21, 2024

Sephora, a leader in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to innovation and excellence. As an employer, Sephora fosters a dynamic and inclusive workplace culture, offering employees the opportunity to thrive in a collaborative environment that values diversity and creativity.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and deter external theft.
2. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and evidence preservation.
3. Prepare prompt and complete reports on theft incidents, merchandise recoveries, accident investigations, and audits.
4. Testify in court on behalf of the company in criminal or civil cases as required.
5. Heighten and maintain store loss prevention awareness by participating in store meetings and training sessions.
6. Provide support and work in multiple store locations if required in a multi-store area.
7. Investigate internal theft using various resources, including exception-based reporting, in partnership with District Loss Prevention Managers.
8. Demonstrate Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

1. Minimum 1-year experience in asset protection or loss prevention within a retail environment.
2. Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
3. Ability to stand and walk the sales floor for entire shifts, with or without accommodation.
4. Satisfy and maintain all licensing requirements as required by state or local jurisdiction.
5. Adherence to Sephora’s dress code and policies.

1. Strong communication skills
2. Proficiency in surveillance techniques
3. Ability to prepare detailed reports
4. Courtroom testimony skills
5. Team collaboration

At least one year of experience in asset protection or loss prevention in a retail setting is required.

$25.00 - $29.50 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, a 401(k) savings plan, paid time off, employee discounts, tuition reimbursement, and employee referral bonus programs.

Sephora is dedicated to creating a beauty community where diversity, equity, and inclusion are celebrated, respected, and honored. The company is committed to fostering an environment where employees can express their uniqueness and thrive both personally and professionally.