Sephora Store Loss Prevention Investigator

Milpitas USA

Saturday, December 21, 2024

Sephora is a leading beauty retailer offering a diverse range of products. The company is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. Sephora drives diversity, equity, and inclusion in all aspects of its business.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
2. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
3. Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
4. Testify in court on behalf of the company in any criminal or civil case as required.
5. Heighten and maintain store loss prevention awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
6. Provide support and work in multiple store locations if hired in a multi-store area.
7. Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.
8. Demonstrate Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

1. Minimum 1-year asset protection or loss prevention experience in a retail environment.
2. Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
3. Ability to stand/walk the sales floor for the entire shift, with or without accommodation.
4. Satisfy and maintain all licensing requirements as required by state or local jurisdiction.
5. Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook.

1. Strong communication skills

Minimum 1-year asset protection or loss prevention experience in a retail environment.

$25.00 - $29.50/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.

Comprehensive healthcare and wellbeing benefits based on eligibility; 401(k) savings plan; paid time off; employee discount/product perks; tuition reimbursement and employee referral bonus programs.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating and respecting everyone's uniqueness. The company is committed to demonstrating its values with action.