Sephora Store Loss Prevention Investigator

Hialeah • USA

Friday, December 27, 2024

Sephora, a leading beauty retailer, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Known for its innovative approach to beauty and retail, Sephora offers a dynamic work environment where employees are encouraged to express their creativity and passion for the industry.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
2. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
3. Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits.
4. Testify in court on behalf of the company in any criminal or civil case as required.
5. Heighten and maintain store loss prevention awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
6. Provide support and work in multiple store locations if hired in a multi-store area.
7. Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.

1. Minimum 1-year asset protection or loss prevention experience in a retail environment.
2. Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
3. Strong communication skills.
4. Ability to stand/walk the sales floor for entire shift, with or without accommodation.
5. Satisfy and maintain all licensing requirements as required by state or local jurisdiction.
6. Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook.

1. Surveillance and observation skills
2. Report writing
3. Court testimony
4. Training facilitation
5. Team collaboration

At least one year of experience in asset protection or loss prevention within a retail setting is required.

$21.00 - $24.75 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, a 401(k) savings plan, paid time off, employee discounts, tuition reimbursement, and employee referral bonus programs.

Sephora is committed to fostering a culture of diversity, inclusion, and belonging. The company celebrates individuality and strives to create a beauty community where everyone's uniqueness is respected and honored. Sephora encourages innovation and teamwork, aligning with its core values of passion, expertise, and respect.