Sephora Store Loss Prevention Investigator

Greenville • USA

Monday, January 6, 2025

Sephora, a leader in the luxury beauty retail sector, is part of the prestigious LVMH Moët Hennessy Louis Vuitton group, renowned for its commitment to innovation and excellence. As an employer, Sephora fosters an inclusive and dynamic work environment, dedicated to the professional growth and well-being of its employees. The company is committed to diversity, equity, and inclusion, ensuring a workplace where every individual's uniqueness is celebrated.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and deter or apprehend individuals committing external thefts.
2. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and evidence preservation.
3. Prepare prompt and complete reports on theft incidents, merchandise recoveries, accident investigations, and audits.
4. Testify in court on behalf of the company in criminal or civil cases as required.
5. Heighten and maintain store loss prevention awareness through participation in store meetings, new hire trainings, and continuous Beauty Advisor training.
6. Provide support and work across multiple store locations if hired in a multi-store area.
7. Investigate internal theft using various resources, including exception-based reporting, in collaboration with District Loss Prevention Managers.

1. Minimum 1-year experience in asset protection or loss prevention within a retail environment.
2. Flexible availability to work during peak retail hours, including nights, weekends, and holidays.

1. Strong communication skills.
2. Ability to stand and walk the sales floor for the entire shift, with or without accommodation.
3. Adherence to Sephora's dress code and policies.

At least one year of experience in asset protection or loss prevention in a retail setting is required.

$19.50 - $22.99 per hour, with actual pay depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, 401(k) savings plan, paid time off, employee discounts, tuition reimbursement, and employee referral bonus programs.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are core values. The company celebrates and respects each individual's uniqueness and is committed to driving equity in all business aspects. Employees are encouraged to embody Sephora's values of passion, innovation, expertise, balance, respect, teamwork, and initiative.