Sephora Store Loss Prevention Investigator

East Rutherford • USA

Thursday, January 2, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to quality and innovation. As an employer, Sephora offers a dynamic and inclusive environment where diversity and creativity are celebrated. The company is dedicated to fostering professional growth and providing employees with the resources to excel in their careers.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and apprehend or deter individuals from committing external thefts.
2. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
3. Prepare prompt and complete reports related to all theft incidents, merchandise recoveries, accident investigations, and audits.
4. Testify in court on behalf of the company in any criminal or civil cases as required.
5. Heighten and maintain store loss prevention awareness by attending and participating in store meetings, new hire trainings, and continuous Beauty Advisor training.
6. Provide support and work in multiple store locations if hired in a multi-store area.
7. Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers.

1. Minimum 1-year asset protection or loss prevention experience in a retail environment.
2. Flexible availability to work during peak retail hours such as nights, weekends, and holidays.
3. Strong communication skills.
4. Ability to stand/walk the sales floor for entire shift, with or without accommodation.
5. Satisfy and maintain all licensing requirements as required by state or local jurisdiction.

1. Surveillance and observation skills
2. Report writing and documentation
3. Courtroom testimony
4. Training and awareness building
5. Internal theft investigation

A minimum of one year of experience in asset protection or loss prevention within a retail setting is required.

$25.00 - $29.50 per hour, with actual pay depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, a 401(k) savings plan, paid time off, employee discounts, tuition reimbursement, and employee referral bonus programs.

Sephora is committed to creating a beauty community where diversity, equity, and inclusion are at the forefront. The company values passion, innovation, expertise, balance, respect, teamwork, and initiative, fostering an environment where employees are encouraged to express their uniqueness and contribute to the company's success.