Sephora Store Loss Prevention Investigator

Chula Vista • USA

Thursday, December 12, 2024

Sephora, a leader in the luxury beauty retail sector, operates under the umbrella of LVMH, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty and commitment to diversity and inclusion, Sephora offers a dynamic work environment where employees are encouraged to express their individuality and creativity.

1. Conduct surveillance on the sales floor and utilize CCTV systems to identify, observe, and deter external theft.
2. Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence.
3. Prepare prompt and complete reports on theft incidents, merchandise recoveries, accident investigations, and audits.
4. Testify in court on behalf of the company in criminal or civil cases as required.
5. Heighten and maintain store loss prevention awareness by participating in store meetings and training sessions.
6. Provide support and work in multiple store locations if required.
7. Investigate internal theft using various resources, including exception-based reporting.

1. Minimum 1-year experience in asset protection or loss prevention in a retail environment.
2. Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
3. Ability to stand and walk the sales floor for the entire shift, with or without accommodation.
4. Satisfy and maintain all licensing requirements as required by state or local jurisdiction.

1. Strong communication skills.
2. Ability to adhere to Sephora's dress code and policies.
3. Demonstrated ability to work collaboratively in a team environment.

At least one year of experience in asset protection or loss prevention within a retail setting is required.

$23.00 - $27.12 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, 401(k) savings plan, paid time off, employee discounts, tuition reimbursement, and employee referral bonus programs.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is committed to driving equity and inclusion across all aspects of its business, ensuring a supportive and respectful environment for all employees.