Sephora Store Experience Associate Manager

Remote • USA

Tuesday, December 2, 2025

Sephora, a leading beauty retailer and part of the prestigious LVMH group, is renowned for its commitment to innovation and excellence in the beauty industry. With a global presence spanning over 35 markets and more than 3,000 stores, Sephora is dedicated to redefining beauty retail through empowering its teams and inspiring its customers. As an employer, Sephora fosters an inclusive environment where diversity is celebrated, and employees are encouraged to grow and thrive.

1. Execute and analyze operations of client experiences across all Sephora store formats.
2. Support planning, execution, and optimization of client experience programs and initiatives.
3. Collaborate with cross-functional teams to manage end-to-end project strategies.
4. Contribute to initiatives that enhance in-store client experiences, including marketing and loyalty programs.
5. Develop and maintain operational procedures and training materials.
6. Provide analytical support for decision-making processes.
7. Ensure effective communication and alignment between business groups and retail teams.

1. 3-5 years of experience in retail operations, project management, or a training environment.
2. Ability to travel up to 25% as needed.

1. Proficiency in Microsoft Word, Excel, PowerPoint, and project management tools like Smartsheet and Box.
2. Strong strategic vision and ability to manage ambiguity.
3. Resilience and collaborative skills.
4. Ability to drive results and value unique differences.

3-5 years of experience in retail operations, project management, or training environments.

The annual base salary range is $73,100.00 - $97,185.00, with potential bonuses based on qualifications and experience.

Comprehensive health, dental, and vision plans; superior 401(k) plan; various paid time off programs; employee discounts; life and disability insurance; flexible spending accounts; and an employee referral bonus program.

Sephora's culture is characterized by a commitment to innovation and inclusivity. As part of the LVMH family, Sephora encourages creativity and personal growth, providing a dynamic environment where employees can thrive and contribute to the future of beauty. The company values diversity and is dedicated to creating a workplace where everyone feels empowered to be their best.