Sephora Store Director

Waterloo • Canada

Thursday, October 23, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon of innovation in the beauty industry. With a robust presence of approximately 1,900 stores across 29 countries, Sephora is renowned for its extensive range of prestige products, expert service, and interactive shopping experience. In North America, Sephora operates over 360 stores, with its Canadian headquarters located in Toronto. The company is committed to fostering an inclusive and diverse work environment, ensuring equal opportunities for all employees.

1. Forecast sales and payroll in collaboration with the District Manager to drive store performance.
2. Monitor and communicate daily, weekly, and monthly sales results to staff.
3. Manage and assess the effectiveness of business strategies, adjusting plans as necessary.
4. Achieve sales targets and operating profits while controlling expenses.
5. Develop strategies to grow the business, leveraging customer loyalty programs, events, and services.
6. Maintain optimal staffing levels to ensure exceptional client experiences.
7. Recruit, interview, and hire for all store positions.
8. Train, coach, and motivate Assistant Managers and Supervisors to enhance their leadership skills.
9. Ensure a coaching culture with timely feedback and development plans for team members.
10. Conduct timely inventories and maintain accurate inventory records.
11. Communicate inventory issues to the District Manager and stakeholders.
12. Make strategic merchandising decisions in line with Sephora's concepts.

1. 5 years of management experience in the retail or service industry.
2. Experience in recruiting, staffing, and hiring for all store positions.
3. Open availability including evenings, weekends, and holidays.

1. Effective time management, problem-solving, and communication skills.
2. Ability to maintain composure and demonstrate managerial courage.
3. Proficiency in analyzing sales trends and making informed decisions.
4. Competency in Windows, Word, and Excel.

5 years of management experience in the retail or service industry.

High School diploma or equivalent required; College degree preferred.

Sephora offers a fragrance-filled work environment, opportunities for career growth, and a commitment to diversity and inclusion. Employees can expect a supportive atmosphere that values individuality and collective empowerment.

Sephora is dedicated to creating a workplace where diversity and inclusivity thrive. The company values empowerment, connection, and the celebration of individuality, fostering an environment where employees can grow and make a difference.