Sephora Store Director

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its dedication to luxury and quality. Sephora Canada is renowned for its innovative approach, trendsetting capabilities, and commitment to providing an unparalleled customer experience, making it a beloved beauty community across the nation.

1. Forecast sales and payroll in collaboration with the District Manager to drive store results.
2. Monitor and communicate daily, weekly, and monthly sales results to staff.
3. Manage and measure the effectiveness of business strategies, adjusting plans as necessary.
4. Achieve store sales plans and operating profits while maintaining expenses.
5. Develop strategies to grow the business, leveraging customer loyalty programs, events, product knowledge, and services.
6. Maintain optimal store staffing levels to deliver exceptional client experiences while adhering to budgetary goals.
7. Recruit, interview, and hire for all positions according to business needs.
8. Train, coach, delegate to, supervise, and motivate Assistant Managers and Supervisors to develop their leadership and business skills.
9. Ensure a coaching culture with timely acknowledgment of successes and feedback on opportunities.
10. Conduct inventories on a timely basis and maintain updated inventory records.
11. Communicate inventory issues or concerns to the District Manager and key stakeholders.
12. Make strategic and innovative merchandising decisions in accordance with Sephora’s concepts to grow the business.

1. 5 years of management experience in the retail or service industry.
2. Previous experience in recruiting, staffing, and hiring across all store positions, including leadership roles.

1. Effective time management, problem-solving, and communication skills.
2. Ability to maintain composure and managerial courage.
3. Proficiency in analyzing sales trends and reacting appropriately.
4. Proficiency in Windows, Word, and Excel.

5 years of management experience in the retail or service industry.

High School graduate or equivalent, with a preference for a College degree.

Compensation ranges between CAD$82,200.00 - CAD$102,700.00, with eligibility for performance-based bonuses.

Competitive benefits program, robust learning and development initiatives, and performance-based bonus opportunities.

Sephora Canada fosters a culture of diversity and inclusion, celebrating differences and experiences. The company is committed to providing a supportive environment for employees, ensuring transparency and efficiency in its processes.