Sephora Store Director

Toronto • Canada

Wednesday, April 23, 2025

Sephora, a subsidiary of LVMH Moet Hennessy Louis Vuitton, stands as a beacon of innovation and excellence in the beauty industry. Renowned for its extensive range of prestige products and expert, unbiased service, Sephora has established itself as a leader in the luxury retail sector. With approximately 1,900 stores across 29 countries, including over 360 in North America, Sephora is committed to fostering an inclusive and diverse workplace that reflects the communities it serves.

1. Forecast sales and payroll in collaboration with the District Manager to drive store results.
2. Monitor and communicate sales results to staff on a daily, weekly, and monthly basis.
3. Manage and assess the effectiveness of business strategies, adjusting plans as necessary.
4. Achieve sales targets and operating profits while controlling expenses.
5. Develop strategies to grow the business, leveraging customer loyalty programs, events, product knowledge, and services.
6. Maintain optimal staffing levels to ensure exceptional client experiences while adhering to budgetary constraints.
7. Recruit, interview, and hire for all store positions according to business needs.
8. Train, coach, and motivate Assistant Managers and Supervisors to enhance their leadership and business acumen.
9. Ensure a coaching culture with timely acknowledgment of successes and feedback on opportunities.
10. Conduct inventories and maintain updated inventory records.
11. Communicate inventory issues to the District Manager and key stakeholders.
12. Make strategic merchandising decisions in alignment with Sephora’s concepts.

1. 5 years of management experience in the retail or service industry.
2. Previous experience in recruiting, staffing, and hiring for all store positions, including leadership roles.
3. High School diploma or equivalent; College degree preferred.
4. Open availability, including evenings, weekends, and holidays.

1. Effective time management, problem-solving, and communication skills.
2. Ability to maintain composure and demonstrate managerial courage.
3. Proficiency in analyzing sales trends and reacting appropriately.
4. Proficiency in Windows, Word, and Excel.

5 years of management experience in the retail or service industry.

High School diploma or equivalent; College degree preferred.

Sephora offers a dynamic work environment with opportunities for career growth and development. Employees benefit from a culture of inclusivity and diversity, reflecting the communities served. The company provides equal opportunities for employment and advancement, accommodating requests due to disabilities or other reasonable circumstances.

Sephora is dedicated to creating an inclusive, diverse, and representative environment where every individual can belong, grow, and build a beautiful career. The company values the differences and experiences of its employees, fostering a spirit of community and innovation.